Do you work in the industrial coatings industry? What marketing and sales techniques do you currently use? Are they working for you? Do you want to hear from like-minded individuals and industry professionals? If you are ready to take your business to the next level, this is the YouTube talk show for you!
‘Deliver More' is the name of the new talk show, which was created to fill the media void within the coatings industry in Canada and the US. Intech Services understands the challenges faced by you and other industrial manufacturers, and how difficult they can be to manage as these issues rarely gain mainstream attention.
You can view more information here.
If you want to listen to quality conversations on the issues that matter most to you in the coatings industry, this is the monthly YouTube talk show for you. In each episode, the hosts invite different guests to offer advice so you can take your company to the next level.
‘Customer Service with Monica Trout’ is the latest episode and focuses on the importance of quality customer service. During the show, the global health crisis is discussed alongside the ways it has highlighted the need for regular customer updates.
You can view more about Intech Services at https://intechservices.com
Intech Services provide support via email and telephone to ensure customers can reach them when they need to, through their preferred medium. As you may be aware, a key challenge being faced by the industry, and manufacturers around the world, is supply chain issues.
A lack of raw materials is causing issues throughout the supply chain, which is having knock-on effects, including product shortages. As the world reopens for business, these shortages are becoming more noticeable.
Monica states that there are tough conversations that need to be had between you and your customers to highlight the materials shortages and possible solutions. In these situations, she explains that giving your customers advance notice of the challenges can prevent dissatisfaction in the future.
It can also build trust and brand loyalty when your customers are listened to and supported, even when there may not be an immediate resolution.
A company spokesperson said: “The ‘Deliver More’ video series will cover a wide range of topics that will help you become a better, and more profitable, Teflon coater. If you have a specific Teflon coating technical question, call our Technical Team anytime at 1-302-366-8530.”
Go to the links provided to find out more, or click on https://anchor.fm/deliver-more so you can stream the podcast.